The Problem
An AI tool keeps loading an outdated version no matter how often you refresh, as if your changes and updates simply will not stick. A cached background script called a service worker can serve stale content, holding the old version in place even when a newer one is available. It seems like the tool is broken, but the cause is the cache KAYA787 Login rather than a fault. Clearing the service worker and stored data forces a fresh load, bringing the current version through and ending the frustrating loop of seeing the same outdated page.
Possible Causes
- A service worker caching and serving an old version of the tool.
- Stale content persisting despite repeated refreshes.
- A cached script that is not updating to the new version.
- Offline caching holding onto old files.
- An update that has not taken effect because of the cache.
First Troubleshooting Steps
- Do a hard refresh to bypass the cache and load fresh content.
- Clear the stored site data for the tool.
- Close and reopen the browser entirely.
- Reload the tool after clearing to confirm the fix.
Advanced Steps
- Unregister the service worker through the browser’s developer tools.
- Clear the cached storage specifically for the site.
- Test in a fresh browser profile to confirm the cause.
- Use the official app to avoid stale browser caching entirely.
Safety & Data Warning
Clearing site data may sign you out, so keep your credentials in a trusted password manager and be ready to log in again. Re-enter your credentials only on the official site, since a forced login is a moment when fake pages try to catch people out.
When to Call a Technician
If the old version persists even after clearing site data and unregistering the service worker, that may be a deployment issue on the provider’s side. A tool that keeps serving an outdated version despite a thoroughly cleared cache points to something in how they shipped the update, which is theirs to investigate.
Conclusion
A cached service worker can pin an old version in place no matter how often you refresh. Do a hard refresh, clear the stored site data, and close and reopen the browser. Unregister the service worker through developer tools if needed, and test in a fresh profile to confirm the fix. The official app avoids stale browser caching entirely. A version that persists despite a thoroughly cleared cache is worth reporting to support as a possible deployment issue. Worked through patiently, the steps above resolve the issue in the large majority of cases and leave you back in control of the tool.